Return Policy

Have confidence in ordering from Woodenbowlsnstuff.com.  We guarantee 100% satisfaction - if you are dissatisfied with ANY of our products, you may return the item for a full refund  within 30 days of receiving the item(s) less shipping cost.  In the event that you need to return an item, please contact us for  return instructions.   Returns of products will always be accepted within 30 days with a full refund to your credit card less any shipping and handling charges.

It is important that you contact us within the 30 days.  Returns  and refunds will not be accepted after that time.

See separate policy for damaged items.     

Backorder Policy

Some of our unique wooden bowls and accessories are limited in quantity and unable to be  backordered.   We cannot backorder these items due to importing availability,  time restraints, and other unforeseen circumstances .  Customers will be notified if item ordered has been discontinued or is no longer available.

Shipping Policies

For our Continental United States customers on orders of $200 or more shipping and handling is free.  For International Customers standard shipping rates apply.  Please contact us for the rates before ordering.

We use FEDEX Ground as our shippers.  Shipping will take a maximum of 3-6 business days depending on your location's distance from Indianapolis.  Orders are normally sent within 5 business days after receipt of payment. 

Damaged Goods Policy

Any damaged item(s) must be reported to us within 7 days of receipt for a full refund or replacement. Please call us for  return instructions.  Extra care is taken when packing your items for shipment.  All items are quality checked, wrapped in thick bubble-plastic and boxed. 

We will issue a full refund when the item(s) are returned to us.